Privacy Policy

Melbet cares about your privacy and the safety of your personal data. This document explains how we collect, use, and protect your information when you use our official Melbet services in Bangladesh. We want you to feel secure while you enjoy our betting options and casino games.

Data We Collect From Our Users

We need certain information to provide a safe and legal betting environment. When you create an account on our official site, we ask for specific details. This helps us verify your identity and follow local laws.

Personal Information

The main data we collect includes:

  • Your full name and date of birth;
  • Your residential address;
  • Your email address and phone number;
  • Your National ID, passport, or driving license for verification;
  • Payment details, such as bank account info or mobile wallet numbers (bKash, Nagad).

Technical Information

When you visit our site, we also collect technical data automatically. This includes your IP address, your device type, and your browser version. We use this to prevent fraud and improve the technical performance of our app and website.

How We Use Your Personal Data

We use your data for several important reasons. Our goal is to make your stay on our site smooth and secure.

Account Management

We use your information to set up your profile and process your bets. Without this data, we cannot manage your deposits or withdrawals in BDT. We also use your contact details to send you important updates about your account status.

Security And Fraud Prevention

Safety is our priority. We monitor transactions and login activity to prevent money laundering and identity theft. We check your documents to ensure you are over 18 years old and that you only have one account on our official site.

Marketing Communications

If you agree, we send you news about our latest bonuses and sports events. You can stop these messages at any time in your account settings.

Sharing Information With Third Parties

We do not sell your personal data to other companies. However, we may share your info with trusted partners who help us run our business.

Partner Type Purpose
Payment Providers To process your deposits and withdrawals safely
Identity Verifiers To check your documents and prevent fraud
Regulators To comply with legal requests from the government

These partners must follow strict rules to keep your data safe. They only see the information they need to do their jobs.

Data Security And Storage Period

We store your data on secure servers with modern encryption. Only authorized staff members can access this information. We keep your data as long as your account is active. If you close your account, we still keep some info for a few years to meet legal and tax requirements.

Use Of Cookies On Our Site

Our site uses cookies to remember your preferences and login details. Cookies are small text files stored on your computer or phone.

  • Strictly Necessary Cookies: These allow you to move around the site and use secure features;
  • Performance Cookies: These help us see which pages are popular and how users move between them;
  • Functionality Cookies: These remember your language choice (Bengali or English) and your odds format.

You can disable cookies in your browser, but some parts of our site may not work correctly if you do.

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