Privacy Policy
Melbet cares about your privacy and the safety of your personal data. This document explains how we collect, use, and protect your information when you use our official Melbet services in Bangladesh. We want you to feel secure while you enjoy our betting options and casino games.
Data We Collect From Our Users
We need certain information to provide a safe and legal betting environment. When you create an account on our official site, we ask for specific details. This helps us verify your identity and follow local laws.
Personal Information
The main data we collect includes:
- Your full name and date of birth;
- Your residential address;
- Your email address and phone number;
- Your National ID, passport, or driving license for verification;
- Payment details, such as bank account info or mobile wallet numbers (bKash, Nagad).
Technical Information
When you visit our site, we also collect technical data automatically. This includes your IP address, your device type, and your browser version. We use this to prevent fraud and improve the technical performance of our app and website.
How We Use Your Personal Data
We use your data for several important reasons. Our goal is to make your stay on our site smooth and secure.
Account Management
We use your information to set up your profile and process your bets. Without this data, we cannot manage your deposits or withdrawals in BDT. We also use your contact details to send you important updates about your account status.
Security And Fraud Prevention
Safety is our priority. We monitor transactions and login activity to prevent money laundering and identity theft. We check your documents to ensure you are over 18 years old and that you only have one account on our official site.
Marketing Communications
If you agree, we send you news about our latest bonuses and sports events. You can stop these messages at any time in your account settings.
Sharing Information With Third Parties
We do not sell your personal data to other companies. However, we may share your info with trusted partners who help us run our business.
| Partner Type | Purpose |
| Payment Providers | To process your deposits and withdrawals safely |
| Identity Verifiers | To check your documents and prevent fraud |
| Regulators | To comply with legal requests from the government |
These partners must follow strict rules to keep your data safe. They only see the information they need to do their jobs.
Data Security And Storage Period
We store your data on secure servers with modern encryption. Only authorized staff members can access this information. We keep your data as long as your account is active. If you close your account, we still keep some info for a few years to meet legal and tax requirements.
Use Of Cookies On Our Site
Our site uses cookies to remember your preferences and login details. Cookies are small text files stored on your computer or phone.
- Strictly Necessary Cookies: These allow you to move around the site and use secure features;
- Performance Cookies: These help us see which pages are popular and how users move between them;
- Functionality Cookies: These remember your language choice (Bengali or English) and your odds format.
You can disable cookies in your browser, but some parts of our site may not work correctly if you do.
Your Legal Rights
As a user of our official site, you have rights regarding your personal information. You can contact our support team at any time to exercise these rights.
- Access: You can ask for a copy of the data we hold about you;
- Correction: You can update any wrong or old information in your profile;
- Erasure: You can ask us to delete your data if we no longer need it for legal reasons;
- Restriction: You can ask us to stop using your data for certain purposes.
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